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Refund Policy – Universal Chambers

1. Application of Refund Policy: This Refund Policy applies to all users of the Universal Chambers website and services. By using our services, you agree to comply with the terms outlined herein.

2. Service Fee Payment: Fees for our migration and visa services are payable in accordance with the terms agreed upon during the initial consultation. Service fees cover the cost of consultation, document preparation, application processing, and related services.

3. Refund Eligibility: Refund eligibility is determined on a case-by-case basis. If, for any reason, you are dissatisfied with our services, please contact us at info@universalchambers.com to discuss your concerns.

4. Circumstances for Refund: Refunds may be considered under the following circumstances:

  • Services not delivered as agreed
  • Significant delays beyond the agreed-upon processing time
  • Failure to meet eligibility criteria due to unforeseen circumstances

5. Refund Process: To request a refund, you must contact us within a reasonable timeframe after identifying the issue. Refund requests should be sent to info@universalchambers.com, including the reason for the refund and any supporting documentation.

6. Review and Approval: Refund requests will be reviewed by our team. Approval is subject to verification of the circumstances and adherence to the terms outlined in this Refund Policy.

7. Refund Method: If a refund is approved, the refund amount and method will be determined based on the specific circumstances. Refunds may be processed through the original payment method or an alternative method agreed upon by both parties.

8. Non-Refundable Fees: Certain fees, such as government application fees, third-party fees, and other non-refundable expenses incurred on behalf of the client, are not eligible for a refund.

9. Changes to Refund Policy: Universal Chambers reserves the right to modify, update, or change this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this Refund Policy periodically for changes.

10. Contact Information: If you have any questions or concerns about this Refund Policy, please contact us at info@universalchambers.com.

By using our services, you agree to the terms and conditions outlined in this Refund Policy. Thank you for choosing Universal Chambers.